Last updated: April 2025
1. Who We Are
Black & White Peptides Ltd ("we", "us", "our") is a UK-registered company. We are committed to protecting your privacy and handling your personal data responsibly. Contact: blackandwhitepeptides@gmail.com
2. Information We Collect
We may collect the following information when you place an order or contact us:
- Name and contact details (email, phone number)
- Delivery address
- Order history and product preferences
- Communication records (WhatsApp messages, emails)
- Website usage data (cookies, analytics)
3. How We Use Your Data
- To process and fulfil your orders
- To communicate with you about your orders
- To respond to your enquiries
- To improve our products and services
- To comply with legal obligations
4. Data Sharing
We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share data with:
- Delivery partners (Royal Mail, DPD) to fulfil orders
- Payment processors to handle transactions
- Legal authorities if required by law
5. Data Security
We take reasonable measures to protect your personal data from unauthorised access, alteration, or destruction. Communication via WhatsApp is end-to-end encrypted.
6. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
To exercise any of these rights, contact us at blackandwhitepeptides@gmail.com.
7. Cookies
This website may use essential cookies for functionality. We do not use tracking or advertising cookies.
8. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact
For any privacy-related queries, contact us:
- Email: blackandwhitepeptides@gmail.com
- WhatsApp: +44 7985 401452