Free Next Day Delivery
On all UK orders over £150, placed before 2pm Monday–Friday.
Same-Day Dispatch
Orders placed before 2pm on weekdays are dispatched the same day.
Discreet Packaging
All orders ship in plain, unmarked packaging with no external branding.
UK Shipping
| Order Value | Delivery | Cost |
|---|---|---|
| Over £150 | Next day (order before 2pm Mon–Fri) | Free |
| Under £150 | Next day (order before 2pm Mon–Fri) | £10 |
Weekend Orders
Orders placed on Saturday morning will be dispatched the same day, but due to no Sunday postal service, delivery will arrive on Monday. Orders placed after 2pm on Saturday or on Sunday will be dispatched first thing Monday morning.
European Shipping
We ship to mainland Europe, with postage starting from £60. For EU orders, please contact us via WhatsApp to arrange delivery details and confirm availability to your country.
Arrange EU DeliveryPackaging & Handling
- All vials are individually sealed and labelled
- Products are wrapped in protective padding to prevent breakage
- Temperature-sensitive items are shipped with appropriate insulation
- Pens are shipped in their original packaging
- Plain outer packaging with no indication of contents
Order Tracking
All tracked orders include a tracking number sent via WhatsApp once dispatched. You can track your order through Royal Mail or the relevant carrier's website.
Issues With Your Order?
If your order arrives damaged, incomplete, or incorrect, contact us within 48 hours of delivery. We'll resolve it promptly.